TERMS OF SERVICE

OVERVIEW

Welcome to Lula & Mimi.

Lula & Mimi is a Perth-based boutique specialising in curated preloved designer fashion, handbags, shoes and accessories. These Terms of Service govern your use of our website, products and services.

By accessing our website or purchasing from us, you agree to these Terms together with our Privacy Policy and any other policies referenced on our website. If you do not agree to these Terms, you should not access or use our website or services.

Throughout these Terms, the words “we”, “us” and “our” refer to Lula & Mimi.

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SECTION 1 – ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the age of majority in your state or territory of residence.

You agree to provide current, complete and accurate information for all purchases made through our website, including billing, payment and shipping information.

You are responsible for maintaining the confidentiality of your account details and for all activity conducted through your account.

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SECTION 2 – PRODUCTS

Lula & Mimi specialises in preloved and consigned designer items.

Many of our pieces are once-loved and may display minor signs of wear consistent with their age and prior use. We carefully inspect and curate all items before listing them for sale and endeavour to accurately photograph and describe each item.

Where significant flaws or imperfections are identified, they will be disclosed in the product description where reasonably possible.

Colours and appearance may vary slightly depending on your device and screen settings.

All product descriptions, pricing and availability are subject to change without notice.

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SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase a product from Lula & Mimi.

We reserve the right to accept or decline any order at our discretion. An order is not confirmed until payment has been successfully processed and you receive confirmation from us.

Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been processed.

Lula & Mimi carefully inspects and curates all items listed for sale and takes reasonable steps to verify authenticity where applicable.

Purchases are subject to our Returns & Refunds Policy.

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SECTION 4 – PRICES AND PAYMENT

All prices are listed in Australian Dollars (AUD).

Prices, promotions and availability are subject to change without notice.

Shipping costs, customs duties and import charges (if applicable) are additional unless otherwise stated.

You agree to provide valid and accurate payment information when making purchases through our website.

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SECTION 5 – SHIPPING AND DELIVERY

We carefully package all orders and dispatch them using tracked shipping services.

Delivery timeframes are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs processing or circumstances outside our control.

Once your order has been dispatched and tracking has been provided, risk of loss or damage passes to you to the extent permitted by law.

For further information, please refer to our Shipping Policy.

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SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, text, graphics and website design, is owned by or licensed to Lula & Mimi and is protected under applicable Australian and international intellectual property laws.

You may not reproduce, distribute, copy, modify or use any content from this website without our prior written consent.

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SECTION 7 – THIRD-PARTY LINKS AND TOOLS

Our website may contain links to third-party websites or services. These are provided for convenience only.

Lula & Mimi is not responsible for the content, accuracy or practices of third-party websites or providers.

Your use of third-party websites or services is at your own risk.

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SECTION 8 – PRIVACY

Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

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SECTION 9 – FEEDBACK AND REVIEWS

If you submit reviews, feedback, suggestions or other content to us, you grant Lula & Mimi the right to use, reproduce and publish that content for promotional or business purposes.

You agree that any content submitted by you will not be unlawful, misleading, defamatory or infringe the rights of any third party.

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SECTION 10 – ERRORS AND INACCURACIES

Occasionally there may be information on our website containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability or shipping information.

We reserve the right to correct any errors and to update or cancel orders where necessary.

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SECTION 11 – PROHIBITED USES

You must not use our website:

• for unlawful purposes;

• to infringe the rights of others;

• to distribute malicious software or harmful code;

• to interfere with the operation or security of the website; or

• in any way that may damage Lula & Mimi or its reputation.

We reserve the right to restrict or terminate access to our website if these Terms are breached.

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SECTION 12 – DISCLAIMER

To the maximum extent permitted by law, Lula & Mimi excludes all implied warranties except those that cannot lawfully be excluded under Australian Consumer Law.

Our website and products are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted access to the website or that all information will always be current, complete or error-free.

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SECTION 13 – LIMITATION OF LIABILITY

To the extent permitted by law, Lula & Mimi is not liable for any indirect, incidental or consequential loss arising from the use of our website or the purchase of products from us.

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

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SECTION 14 – GOVERNING LAW

These Terms are governed by the laws of Western Australia.

You agree to submit to the non-exclusive jurisdiction of the courts of Western Australia.

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SECTION 15 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time by publishing updated Terms on our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

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SECTION 16 – CONTACT INFORMATION

Lula & Mimi
7/42 Gugeri Street
Claremont WA 6010
Australia

Email: lulaandmimi@gmail.com